1 Message
Coax cable installation
Hello I have recently received my Internet Gateway and I have found I do not have a coax outlet to connect the cable too. Can I have someone come install one for me?
1 Message
Hello I have recently received my Internet Gateway and I have found I do not have a coax outlet to connect the cable too. Can I have someone come install one for me?
EG
Expert
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110K Messages
2 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJustinC
Official Employee
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1.2K Messages
2 months ago
Hello, @Jay_m22 thank you for taking time to create a post. You've contacted the right place to look into scheduling a technician visit for an outlet installation. I did want to help get the proper expectations set up that our technicians don't perform wall fish if that is required, and they also don't install outlets in apartments.
We do partner with a great company Hello Tech for any wiring issues we don't handle, and you can get a discount being a Xfinity customer: https://www.xfinity.com/support/articles/hellotech-overview.
Please let me know if you still need to continue looking at getting an order set up, I look forward to hearing back from you.
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(edited)
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