Visitor
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1 Message
close wi-fi product but keep cell phone product open
I want to close my Xfinity internet service, but don't yet want to close cell-phone service. Is it possible to do this, and if so can I do it on line in account management?
Visitor
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1 Message
I want to close my Xfinity internet service, but don't yet want to close cell-phone service. Is it possible to do this, and if so can I do it on line in account management?
EG
Expert
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119.7K Messages
3 hours ago
Moved here.
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XfinityDemitrius
Official Employee
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2.8K Messages
3 hours ago
Hey @user_drr9kd. Thank you for visiting our official Xfinity Forums Community support page. This would be a change you are unable to make on your own, but we will be more than happy to review the account and see what options are available.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
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