Hey there, user_cm294s, thanks for reaching out through Xfinity Forums regarding your box settings. We would be happy to help you with troubleshooting your box. Are you having issues with the box during activation? Is your remote responding or what light are you showing on your remote?
XfinityJeniece
Official Employee
•
2.5K Messages
6 hours ago
Hey there, user_cm294s, thanks for reaching out through Xfinity Forums regarding your box settings. We would be happy to help you with troubleshooting your box. Are you having issues with the box during activation? Is your remote responding or what light are you showing on your remote?
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