Visitor

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2 Messages

Sunday, March 15th, 2026 3:41 PM

Checking status

Checking on the order status of 2 Samsung, 26 ultras 

[Edited: "Personal Information"] 

[Edited: "Personal Information"] 

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Official Employee

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2.1K Messages

3 hours ago

Hey @user_70c451 ,Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your order status. I would be more than happy to offer my assistance looking into this further for you.

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

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