1 Message
Chat function
Horrible service from your chatbot. Never get the option to talk to a person. Call the phone number and they route me back to the chatbot. In the meantime I'm not able to work and lost valuable data and time
1 Message
Horrible service from your chatbot. Never get the option to talk to a person. Call the phone number and they route me back to the chatbot. In the meantime I'm not able to work and lost valuable data and time
XfinityJeniece
Official Employee
•
3.1K Messages
4 months ago
Hey there, user_4kocpa, thanks for reaching out through Xfinity Forums regarding your account. I appreciate your feedback regarding the chat service. We are always looking for ways to improve the customer experience. We would be happy to help you with your account here on this platform. How can we help?
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