jtm78's profile

Regular Visitor


6 Messages

Sat, Jan 23, 2021 9:00 AM


Charges on account

Hello, I was reviewing my bill & noticed I was charged $18 in reactivating fees on 01/07/21, a late fee of $10 on 01/10/22, & another round of deactivation fees on 01/10/21. My service wasn’t cut off because of credits received & I have been effected financially because of COVID. The total charges for the late notice and 2 rounds of deactivation fees is $48.00 & and am requesting this be refunded. Thank you

This conversation is no longer open for comments or replies and is no longer visible to community members.

Accepted Solution


Gold Problem Solver


18.9K Messages

1 y ago

@jtm78 credited the recent reactivation fees and January late fee as a courtesy.

forum icon

New to the Community?

Start Here