Hello @user_kg469l we appreciate you taking the time to use our amazing community for assistance with your account. When logging into your online My Account profile, you can easily use our Plan Builder to make any changes to your plan, including adding/removing channels!
Our team here can also help make any changes needed and help ensure you have access to the sports channels you want. If you send our team a direct message with your full name and address in question, we'll help explore some options for you! To send us a message, just use the link provided or the direct message icon in the top right-hand corner of the screen. Then, click "new message", type "Xfinity Support" and select that profile to send us a message directly. We look forward to hearing from you!
XfinityKatie
Official Employee
•
744 Messages
2 years ago
Hello @user_kg469l we appreciate you taking the time to use our amazing community for assistance with your account. When logging into your online My Account profile, you can easily use our Plan Builder to make any changes to your plan, including adding/removing channels!
Our team here can also help make any changes needed and help ensure you have access to the sports channels you want. If you send our team a direct message with your full name and address in question, we'll help explore some options for you! To send us a message, just use the link provided or the direct message icon in the top right-hand corner of the screen. Then, click "new message", type "Xfinity Support" and select that profile to send us a message directly. We look forward to hearing from you!
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