RI-CT-FL's profile

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Mon, Jan 4, 2021 9:00 AM

Channel lineup????????

I have been trying to get a simple, printable list of all the channels I get. I wasted an hour with the Xfinity Assistant robot thing. I finally got a telephone call, but the agent couldn't help me, and when I asked to speak to a supervisor, I got cut off. This seems like such  simple request, but your customer service makes me feel like I'm asking for classified information from Langley.

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Administrator

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4.3K Messages

6 m ago

@RI-CT-FL 

 

Welcome to the Xfinity Forum and thank you for posting your question here. 

 

If you would like a copy of your Xfinity Channel Lineup, you can get that here: https://www.xfinity.com/support/local-channel-lineup

 

Once you sign in or input your address you will be taken to your local channel lineup. Once on that page, in the upper right corner choose the "Print" option to get a printed version of your channel lineup. 

 

ComcastJessie_0-1609785979159.png

 

Please let us know if you have any other questions or need anything else. 

BruceW

Gold Problem Solver

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22.4K Messages

6 m ago


@ComcastJessie wrote: ... If you would like a copy of your Xfinity Channel Lineup, you can get that here: https://www.xfinity.com/support/local-channel-lineup ...

Until a few weeks ago, that link returned only the channels I subscribe to. Now it returns every channel on the local system, whether they are part of my subscription or not. For all I know, it may list channels that aren't even on the local system. 5-digit channel numbers???

 

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