Visitor
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1 Message
changing ownership of my account
I'm moving out of my apartment and need to transfer ownership of the account to one of my roommates. I already transferred my primary user role to her.
Visitor
•
1 Message
I'm moving out of my apartment and need to transfer ownership of the account to one of my roommates. I already transferred my primary user role to her.
CCAlisha
Problem Solver
•
571 Messages
2 years ago
Hello! Our team would be happy to help get the account transferred from your name to your roommates. Please send us a DM with your full name, your address, and your roommates full name.
To send a Direct Message:
Ensure you are logged in
Click the "Direct Messaging" icon or https://comca.st/3NrkSft
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
(Credit to @BruceW)
@user_3eb1a9
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