1 Message
Changing business to residential address
Hello, I'm moving soon and was going to switch my internet service to the new address. When I went to transfer service, the new apartment is listed as a business address and I couldn't get the service transferred. As I understand it, I need to get the address switched back to a residential address?
Accepted Solution
XfinityJeniece
Official Employee
•
3K Messages
1 year ago
Hey there @lxbessire thanks for reaching out through Xfinity Forums. Congrats on your move! We are so excited about you bringing your Xfinity services with you to your new address. I would be happy to help you with the transfer and take a look at the address types. If you can please send us a DM with your full name and both the addresses.
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