changes in Apps

When will Xfinity, get the Gotham Sports App, because the YES app will no longer work, so I can watch the Yankees

On my devices?

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EG

Expert

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117.2K Messages

1 year ago

The concern is not "E-mail" help related......... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityGabriel

Official Employee

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3.1K Messages

1 year ago

dominisc01, Hi there! Thanks for taking the precious time out of your day to reach out. As a baseball sports fan, I know that it is upsetting for an app that you like to stop working. I am so sorry to learn that the YES app is no longer working for you so you can enjoy those Yankee games. You've come to the right place. We are a team of expert specialists who are dedicated to resolving app concerns such as this. We can help! Do you currently subscribe to video services with our innovative X1 platform? If you are out of the Yankee market, one option we have is our MLB Extra Innings sports package where you can catch out-of-market games. You get live scores and advanced stats right on your TV with Xfinity X1 along with access to MLB.TV to stream every out-of-market game live or On Demand on your favorite devices.

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dominisc01

Frequent Visitor

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26 Messages

No, the yes app works for now. But soon it will change to the Gotham sports app.

And Xfinity has to get that app so customers can still watch the yes channel.

Sorry for the con fusion. All the other operators have made the switch but Xfinity

has not so far. Xfinity has to get in touch with Gotham sports so, we can swish apps.

1 year ago

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dominisc01

Frequent Visitor

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26 Messages

Everything works fine with the yes channel. It just the Apps have to be changed?

1 year ago

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XfinityJeniece

Official Employee

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3.9K Messages

dominisc01 We appreciate those details! Our content teams are constantly working to bring you the best and widest variety of programming possible. In some cases, certain factors such as licensing or contract agreements prevent us from carrying particular television episodes, series, apps, or even channels.

We’re always evaluating what we offer as our customer’s needs change, so this content may become available in the future. I will make sure that your feedback is submitted as I know it is important to have access to the channels you enjoy and my household loves watching sports together on the weekends.

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1 year ago

0

U

user_62tr75

1 Message

No help. As a paying customer for years I am very upset that MSG was taken from us. Please

fix this and bring back our NY Knicks!! We’ve been patient enough

1 year ago

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XfinityThomasA

Official Employee

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3.4K Messages

user_62tr75 - Thank you for your feedback. Our content teams are constantly working to bring you the best and widest variety of programming possible. In some cases, certain factors such as licensing or contract agreements prevent us from carrying particular television episodes, series, or even channels. We’re always evaluating what we offer as our customer’s needs change, so this content may become available in the future. Your feedback helps us reevaluate the channels and programs we offer.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

1 year ago

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Customer Service

dominisc01

changes in Apps

EG

XfinityGabriel

dominisc01

dominisc01

XfinityJeniece

user_62tr75

XfinityThomasA

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