Visitor

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2 Messages

Friday, February 13th, 2026 5:50 PM

Change Shipping to Pick Up?

Hello, I just placed an order for service, however, I haven’t moved in yet to my new place until the 21st. How can I switch to pick up? Or change shipping day. Thank you! 

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Official Employee

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2K Messages

5 hours ago

Hi there, @jjaxx92! Thanks fore reaching out to us here on the Community Forum. We can check the status of your order to see if there is still time to adjust it. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.

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