Change service start date

I have recently started a new service, however I forgot to mention my move in date wouldn’t be until a week from today. Is there a way I can push the delivery date for the equipment to be a few days later?

Responses

Accepted Solution

XfinityRoberto

Official Employee

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1.7K Messages

3 years ago

Hi there and welcome to Comcast. I want to thank you for giving us this new opportunity to work with you and your family for all your entertainment needs! You are in the right place and I am happy to take a look at your account.

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message:

Click "Sign In" if necessary

Click the "Peer to peer chat" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

0

U

user_2db118

Visitor

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1 Message

3 years ago

Hi my service was canceled. Who can I contact?

1

0

XfinityAirelle

Official Employee

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2.5K Messages

Hi there! If you need assistance, please create your own post explining your issue, and one of our agents will assist. Thank you! -Airelle

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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3 years ago

0

Customer Service

Boosh53

Change service start date

XfinityRoberto

user_2db118

XfinityAirelle

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