Change Plan/Bundle to Save Money

I am attempting to change my current bundle plan - I do not utilize the home/security or voice services but still pay for the total bundle. Is there a way to see available offers to change my plan & cancel some services?
I'm assuming the only way is to call the customer service center.

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Accepted Solution

XfinityJorge

Official Employee

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2.3K Messages

2 days ago

user_pjhpds Hello! Thank you so much for using our Xfinity Support Forums to contact our team. We are here happy to work with you and find the best plan to meet your budget as well as home entertainment needs. We can certainly help over this platform to avoid you making any calls, please send us a DM with your name and address to get started.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

(edited)

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user_pjhpds

Visitor

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3 Messages

@XfinityJorge thank you - just sent DM

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2 days ago

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EG

Expert

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111.8K Messages

2 days ago

The concern is not "Community Center / guidelines" related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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Customer Service

user_pjhpds

Change Plan/Bundle to Save Money

XfinityJorge

user_pjhpds

EG

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