Frequent Visitor
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25 Messages
Change plan to remove phone line
Hi there..I currently have the triple play but have no need for xfinity voice anymore as I use my cell for calls. I have been on the site numerous times to try and change plans to a cheaper option without voice but there is nothing there like that for me. Can someone contact me with options for downgrading my triple play to remove the voice?
Accepted Solution
CCFelicia
Problem Solver
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311 Messages
2 years ago
Hello @lb2271
We thank you for reaching out to us here in the forums' community to change your plan, we would be more than happy to assist with removing your phone line.
Can you please send our team a direct message [private message]:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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Accepted Solution
CCFelicia
Problem Solver
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311 Messages
2 years ago
@lb2271
We want to thank you for reaching out on the Community Forum for assistance. If you ever require additional help in the future please do not hesitate to create another public post for any of your future account and service needs!
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user_df233a
Visitor
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1 Message
2 years ago
I will like to cancel my xfinity voice
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