Hi there, user_5d1b3z! You are at the right place for assistance with your plan. We want it to be the best fit for your needs and at the lowest possible rate. You are in good hands!
Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
Hi @user_tzp4m1 Thank you for reaching out to us here on our Xfinity Community Forums. I hope you are having a wonderful day. We are definitely here to help.
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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XfinityRay
Official Employee
•
2.9K Messages
5 months ago
Hi there, user_5d1b3z! You are at the right place for assistance with your plan. We want it to be the best fit for your needs and at the lowest possible rate. You are in good hands!
Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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user_tzp4m1
Visitor
•
1 Message
15 days ago
Remove Xfinity voice from my profile
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