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Saturday, October 12th, 2024 2:27 PM

Change my plan

I want to cancel my services and only receive WI FI

Official Employee

 • 

1.3K Messages

6 days ago

Hey @user_e49spf, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out. I am sorry to hear you are looking at discontinuing services. I would be more than happy to offer my assistance looking into this further for you.

 

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and I'll be happy to help. 

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