Contributor
•
42 Messages
Change my plan, was told to make a post
I chatted a few days ago and was not ready to change my plan, but now I am. I was told to make a post and I will receive a direct message to start the process. Thanks
Contributor
•
42 Messages
I chatted a few days ago and was not ready to change my plan, but now I am. I was told to make a post and I will receive a direct message to start the process. Thanks
Accepted Solution
XfinityChelseaB
Official Employee
•
943 Messages
4 months ago
Hello @taylorjm28, Thanks for creating a new post on our community forum, I appreciate it. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to help with that repackage. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
0
0
user_jln4j9
2 Messages
10 days ago
Would like to change my plan, to lower one, and you want to charge me more, I’m not on any contract, and to down size, what’s up?
1
0
user_jln4j9
2 Messages
10 days ago
Would like to change my account and down grade to fit our budget, and nobody will help
0
0