Thanks for reaching out, Tenchuz4! We're not able to change delivery date once the equipment is shipped. We do have a 2hr window after the order is placed in which the equipment hasn't been shipped, and we're able to change the day. After that there isn't anything we can do.
XfinityAntoine
Official Employee
•
1.4K Messages
9 months ago
Thanks for reaching out, Tenchuz4! We're not able to change delivery date once the equipment is shipped. We do have a 2hr window after the order is placed in which the equipment hasn't been shipped, and we're able to change the day. After that there isn't anything we can do.
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