U

Friday, January 24th, 2025 2:17 PM

Cant speak to an agent about my services

My service have been suspended after I made a promise to pay with an representative. Now when I call the it keep telling me I can't speak with agent until I pay my balance WTF

Official Employee

 • 

2.7K Messages

6 months ago

 

user_b6y8n2 

Hi there! Our awesome digital care team would be happy to assist you. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

 

1 Message

[Edit: Personal Identifiable Information]

(edited)

forum icon

New to the Community?

Start Here