Visitor

 • 

1 Message

Wednesday, January 14th, 2026 8:15 PM

Can’t sign into my account

I’ve tried several times to sign into but can’t 

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Official Employee

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2.4K Messages

3 hours ago

Hey @user_b0jo79, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to try and get you access to your account. 

Are you currently using an Xfinity ID/Email and password to log in? 

Are you receiving an incorrect password/username error?

Are you able to successfully sign in, but having issues accessing a specific area such as billing, email, or other? 

Please help provide us as much detail as possible regarding the issue so we can best assist. Hope to hear from you soon.

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