U

Visitor

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3 Messages

Wednesday, January 4th, 2023 11:32 PM

Closed

Can’t select a device to return

I didn’t know we had to return the equipment. It’s been two months since I disconnect it but when I try to create the shipping label to return the equipment it doesn’t give me a option to select the device.

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Visitor

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1 Message

2 years ago

I have the Same Issue and Have been Unable to return a Device since December.

Official Employee

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1.4K Messages

@user_40eb9a, @user_40eb9a. I appreciate you trying to get a label online. The best option is to take your equipment to a direct UPS store where they will pack, label, and ship for free. You only need a label if you are doing UPS home pickup or UPS drop box. If you do not live near a UPS store or our store, please direct message us your name and address. 

 

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