Can't login to website

I can get to foxnews.com, but can not login to my account. I have exhausted all troubleshooting issues on my end. Could there be an issue with my Xfinity credentials?

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EG

Expert

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110.2K Messages

1 month ago

The concern is not "Community Knowledge Base" related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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pbw56

Regular Visitor

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15 Messages

no my question was nit answered. it was shuffled along.

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1 month ago

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XfinityJustinM

Official Employee

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37 Messages

pbw56, thanks for taking the time to use our forums! I think your head is in the right place in the troubleshooting process, are you using the "sign in with tv provider" option on the foxnews.com website? Below you'll find some steps to access this option.

Head to the Foxnews.com website
In the top right click " Watch TV"

In the top right click " LOGIN"
In the middle of the screen you will see an option that says " choose your TV provider"
Click "Xfinity"
Enter your xfinity credentials and you should be set!

Please let me know if this works for you

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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1 month ago

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pbw56

Regular Visitor

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15 Messages

I created a new account and can login with that, what I can't do is login with my existing account.

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30 days ago

0

Customer Service

pbw56

Can't login to website

EG

pbw56

XfinityJustinM

pbw56

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