Hey there, @user_6222r6, thanks for reaching out through Xfinity Forums regarding your email. I understand how important it is to have access to your email account.
Are you accessing your Xfinity Email through the Xfinity website, a mobile app, or an email program like Outlook? Also, have you tried clearing your browser's cache/cookies or signing in using a different browser or device to see if the same timeout occurs?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
Hello @user_b3ka89, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. Please check out:
user_6222r6
Visitor
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1 Message
3 hours ago
my email account times out as soon as i sign in. How do I fix that?
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XfinityChelseaB
Official Employee
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2.5K Messages
1 hour ago
Hello @user_b3ka89, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. Please check out:
Troubleshoot Comcast.net email error codes
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