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Saturday, February 1st, 2025 11:29 AM

Can’t get a agent

This is so dam crazy as much money as they charge And you can’t get a live person just greed I’m disgusted 

Official Employee

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2.1K Messages

5 months ago

@user_an9int

 

Thanks for reaching out to that's on our awesome forums page. Can you give us a little detail on how we can assist you today?

1 Message

3 months ago

What agents? I have tried so many times. I get through prompt after prompt, question after question only to be hung up on every time. 
A business that makes so much money can’t make it easier for its customers. It show a lack of care and interest in helping.

a philosophy of let’s make it very difficult for someone to really speak to an agent to resolve a problem.

A rating of 1 isn’t good enough for Xfinity customer service. 

Official Employee

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1.6K Messages

Hey @user_cwljaz , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience. I would be more than happy to offer my assistance looking into this further for you. How can we assist you today?

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