1 Message
Can’t get a agent
This is so dam crazy as much money as they charge And you can’t get a live person just greed I’m disgusted
1 Message
This is so dam crazy as much money as they charge And you can’t get a live person just greed I’m disgusted
XfinityOrlandoM
Official Employee
•
2.1K Messages
5 months ago
@user_an9int
Thanks for reaching out to that's on our awesome forums page. Can you give us a little detail on how we can assist you today?
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user_cwljaz
1 Message
3 months ago
What agents? I have tried so many times. I get through prompt after prompt, question after question only to be hung up on every time.
A business that makes so much money can’t make it easier for its customers. It show a lack of care and interest in helping.
a philosophy of let’s make it very difficult for someone to really speak to an agent to resolve a problem.
A rating of 1 isn’t good enough for Xfinity customer service.
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