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Can't find the link to activate my $2.99 Peacock Premium
I got an email a while back that states the following:
Peacock Premium is no longer included with your Xfinity service. If you’d like to re-subscribe, say “Peacock” into your Voice Remote or visit the Peacock app on X1 or Flex.
If you re-subscribe through Xfinity before August 25, 2023, you’ll receive Peacock Premium at the discounted rate of $2.99/mo for 12 months before being billed at the regular monthly rate.
I do not currently have access to my Voice Remote, but looking at "Peacock Subscription Changes and FAQs" it says I should be able to do it from either the Xfinity Assistant, or by clicking on the "Activate Now" button. However, I can't seem to determine how to do it with the Xfinity Assistant, and I don't have an "Activate Now" button that I can find anywhere.
What am I missing? I need to figure this out before Aug 25, when the discounted rate goes away. Thank you!
XfinityArmand
Official Employee
•
2.1K Messages
2 years ago
Hello there @user_mp168! Thanks so much for taking the time to reach out to Xfinity Support here on our Community Forum. We are so glad to hear from you and happy to help in any way that we can to address your concerns with your Peacock subscription. No worries! You have reached out to the right team, and we are going to get things squared away. Please feel free to shoot us a private message so that we can get started.
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• - An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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