Visitor
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1 Message
Can't Find My Move-Out Date
Hi, I requested to change over my services when I move soon. I can't remember what day I said I'm moving out of the old address and what date I selected to start wifi at the new address. The email confirmation has no information that tells me this, and I can't find it on my account anywhere. Where do I see my move-out and move-in date?
XfinityDemitrius
Official Employee
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2.7K Messages
18 hours ago
Hey @user_gcd1ku. Thank you for visiting our official Xfinity Forums Community support page. The dates would be selected while processing the move request. If you forgot, we can help verify the dates.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
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