Can't find coaxial outlet

Hi @user_1cb4d6 Thank you for taking the time to reach out to us through Xfinity forums! Oh no! How concerning! If there was Xfintiy service there before there should be a coaxial outlet. I would recommend checking in places that don't seem obvious like closest. I know it's strange but we have seen them there before.

If you're still not having any luck, please send our team a direct message with your full name and full address. Our team can most definitely take a further look at this issue.

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The concern is not "accessibility / disability" help related.............................. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

@user_1cb4d6 

Since you are in an apartment building you will need to get a hold of the apartment manager to get this work done.