Visitor
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1 Message
Can’t connect my hotspot to my tv
I keep trying to connect my now hotspot to my Roku but it will not connect trying to figure out why
Visitor
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1 Message
I keep trying to connect my now hotspot to my Roku but it will not connect trying to figure out why
XfinityDemitrius
Official Employee
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1.9K Messages
1 day ago
Hey @2Rawkb_98, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Roku Streaming Device connectivity issues. With using the NOW Wifi Pass Internet service, any device attempting to connect would need to have web-based browser authentication. This is to sign in and our of the NOW WiFi Pass to verify subscription and service.
With the NOW WiFi Pass, we do not provide support, but recommend reaching out directly to Roku to see if they can provide any assistance or our NOW WiFi Pass team through the Xfinity Assistant.
If you happen to need any assistance with our postpaid Xfinity products and services, please let us know.
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