Visitor
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2 Messages
cant call cant text need help real bad!
I was trying to transfer my voice line from verison (bad Idea) now I cant call or text to ask for help and now im stuck trying the ai which is un useable
Visitor
•
2 Messages
I was trying to transfer my voice line from verison (bad Idea) now I cant call or text to ask for help and now im stuck trying the ai which is un useable
user_2rk1hw
Visitor
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2 Messages
1 day ago
please help :(please help :(please help :(please help :(
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XfinityJeniece
Official Employee
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3.6K Messages
1 day ago
Hey there, @user_2rk1hw, thanks for reaching out through Xfinity Forums regarding your issues with texting and calling. We would be happy to help you with troubleshooting. Can you please send us a Direct Message with your full name and your full address?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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