@user_ivkb9x Thanks for posting about your Xfinity Rewards. Be sure to use the Xfinity app, or https://customer.xfinity.com/Support/Rewards to log in as the primary user, and view them successfully. If you continue to see none, let us know what steps you're taking to view them, and on what device. We'll ensure you can redeem what you deserve as a long time customer!
I too can't see any rewards. I tried using my Windows laptop and also my app on my Android phone. It just asks me to sign in and shows some rewards that I used or expired. Nothing new.
Hey there, @sheryltoo66, thanks for reaching out through Xfinity Forums regarding your Xfinity Rewards. I want to ensure you can take advantage of all the awesome rewards available. Have you ensured you are using your primary Xfinity username?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
The concern is not "E-mail" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
XfinityBenny
Official Employee
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1.2K Messages
2 years ago
@user_ivkb9x Thanks for posting about your Xfinity Rewards. Be sure to use the Xfinity app, or https://customer.xfinity.com/Support/Rewards to log in as the primary user, and view them successfully. If you continue to see none, let us know what steps you're taking to view them, and on what device. We'll ensure you can redeem what you deserve as a long time customer!
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EG
Expert
•
115.1K Messages
2 years ago
The concern is not "E-mail" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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