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Visitor

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1 Message

Monday, April 28th, 2025 2:56 PM

Can’t access inactive linked account

As title says, cannot make payments nor access/reactivate through my portal.

Expert

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110.1K Messages

2 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.3K Messages

2 days ago

Hello, @user_7swkkl! Thanks for reaching out to us here on the Community Forum! Do you currently have any active XFINITY accounts? Also, when was the last time you were able to log in to this particular account?

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