Can't access comcast xfinity app keeps denying me . Have no tv

My tv just keeps on thinking it won't load up. I go into my comcast account keeps telling access denied

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user_sefw7f

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1 Message

6 hours ago

Our tv has lost connection

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Hello @user_sefw7f and thanks for posting your concern on our Xfinity Community forums!

We are aware of a national service issue affecting Xfinity TV services. Please check for updates on our Xfinity Status Map.

If the map indicates there are NO current issues for your area, please let us know. We'd be happy to further assist.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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3 hours ago

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XfinityMarcus

Official Employee

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2.2K Messages

3 hours ago

user_dhvh1p thank you for taking the time to reach out. There is a known issue being addressed currently to restore video services and online access.

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Customer Service

user_dhvh1p

Can't access comcast xfinity app keeps denying me . Have no tv

user_sefw7f

XfinityCliff

XfinityMarcus

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