Cannot get help with NOW Internet

 After establishing a NOW Internet account from within my long-standing Xfinity account I was able to access the portal in the app.  Upon signing in I was able to choose between my home address and the address where I opened the NOW Internet account. However, I was no longer able to access my mobile account. A lengthy chat and I was again able to sign into my mobile account but no longer able to access the NOW Internet Portal.  When I log into the NOW Portal, I am told I do not have NOW services, yet I receive emails about the account.  Xfinity Assistant has been no help, because as you said, there is limited access to NOW accounts and even live chat agents are unable to resolve my issue.  My problem is I cannot log into my account online and no one seems able to resolve this or help me update my payment method. After hours of chats and speaking to live representatives I was told that I do not have a NOW Internet account, yet I continue to be billed, and I have service. I will be closing this account at the end of the next billing cycle since there is no actual live support for it.  It is just not worth the aggravation.