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Visitor

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1 Message

Friday, July 4th, 2025 12:43 AM

Cannot access e-mail through Outlook13

Message keeps repeating "connection to server interrupted" and returns to old password.

Official Employee

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3.3K Messages

7 hours ago

Hey there, @user_nvgx3b, thanks for reaching out through Xfinity Forums regarding your email. We would be happy to help you with troubleshooting your connection. Have you tried resetting your password to see if that helps with your connection? Are you able to log into your email through our website or are you getting an error?

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