Visitor
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1 Message
Cancelling
Having trouble cancelling my service, it won’t do a callback option until the 10th of this month. I’d like to cancel my services today.
Visitor
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1 Message
Having trouble cancelling my service, it won’t do a callback option until the 10th of this month. I’d like to cancel my services today.
XfinityJeff
Official Employee
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137 Messages
10 days ago
Good morning @user_vfcozx, and thanks for reaching out to us on the Xfinity Forums, I hope you are having a good week so far! I am sorry to hear that you want to cancel the service, and that you have had issues with that process, but you have come to the right place, we have a dedicated team of experts that can assist with this. Could you please send our team a direct message with your full name and full address?
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window, please add your full name and address
• Press Enter to send it
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user_uy0svn
Visitor
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2 Messages
10 days ago
Same issue. [Edited: "Language/Inflammatory"]
(edited)
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