Hey @user_t8injg , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding cancelling the service. I would be more than happy to offer my assistance looking into this further for you. You do not need to return the equipment first. You can cancel the service over this platform, we can assist you. If you need further assistance please let us know.
XfinityJanelle
Official Employee
•
1.5K Messages
1 day ago
Hey @user_t8injg , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding cancelling the service. I would be more than happy to offer my assistance looking into this further for you. You do not need to return the equipment first. You can cancel the service over this platform, we can assist you. If you need further assistance please let us know.
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