U

Sunday, April 6th, 2025 2:26 PM

Cancelling seasonal subscription

If I subscribe to a seasonal subscription for internet, can I cancel it if it return earlier than originally expected?

Official Employee

 • 

1.8K Messages

14 days ago

 

user_rtdkfr Great question. Yes, you can return without any penalties. However, this change can impact your future enrollment dates.

 

2 Messages

@XfinityPeterH​ , thanks for the information.  Can you explain how this would impact futur enrollment dates?

Official Employee

 • 

1.8K Messages

 

user_rtdkfr No problem and thanks for asking. It's mainly if you plan on starting up another seasonal convenience plan more than twice in a 12 month rolling period. If you don't plan on doing that then you will have no problems. :-) 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here