Visitor

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1 Message

Tuesday, June 2nd, 2026 6:43 PM

Cancelling Internet

I am moving in with someone who already has an xfinity account and no longer need mine. How do I cancel my service? Have not been able to get through on the phone.

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Official Employee

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2.3K Messages

1 hour ago

Hello there, @user_giy5e4. Thanks for reaching out to us here on the Community Forum. Congratulations on the move! We can assist with closing out your account. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.

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