Visitor
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1 Message
Cancellation
I need to cancel all Xfinity services on this account. I do not want to schedule or receive a telephone callback. Please enable Direct Messaging so I can provide the account information privately and complete the cancellation online.
EG
Expert
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119.8K Messages
6 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJustinC
Official Employee
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2.5K Messages
6 hours ago
@user_erwgh1 thank you for reaching out over Xfinity Forums. Sorry to hear you're looking to cancel service. I'm glad our great Forum expert @EG was able to bring this to my attention. Please be mindful that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
I do want to ensure that your able to get assistance, and wanted to see if you were still needing assistance with the account closure. Please follow up at your convenience, I look forward to hearing back from you.
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