U

Visitor

 • 

1 Message

Wednesday, June 29th, 2022 8:19 PM

Closed

Cancellation

I want to cancel my service immediately 

This conversation is no longer open for comments or replies and is no longer visible to community members.

Official Employee

 • 

1.4K Messages

3 years ago

@user_8de91b. We can help with your request. Please direct message your name and address for further assistance.

 

Make sure you are signed into forums

1. In the top right corner, you'll see a little chat icon(direct message) near the bell icon. 2. Click the "New message" (pencil and paper) icon

2. Hit the compose button to the right of "conversations"

3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)

4. Type your message in the text area near the bottom of the window

5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!

 

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