Cancellation of Up coming Apt, FRIDAY, 2026

I,ve tried calling , emailing texting ,going by Local Store. I would expect some type of communication from what I was told at the store. Last contact, I wish to cancel Appointment on Friday, 23, 2026.

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user_w33olj

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2 Messages

6 hours ago

Cancellation 01232026, 10:00

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XfinityJeniece

Official Employee

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3.7K Messages

Hey there, @user_w33olj, thanks for reaching out through Xfinity Forums regarding your account. We can definitely assist you with canceling an appointment on your account. Can you please send us a Direct Message with your full name and your full address?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

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5 hours ago

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Customer Service

user_w33olj

Cancellation of Up coming Apt, FRIDAY, 2026

user_w33olj

XfinityJeniece

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