Visitor

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2 Messages

Tuesday, April 28th, 2026 6:53 AM

Closed

Canceling Internet& Phone Service

Hi, how do I go about canceling my Xfinity internet and phone service? I'm not seeing an option online.

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Official Employee

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4.3K Messages

27 days ago

@user_mc947r

 

I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

Official Employee

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757 Messages

20 days ago

We appreciate you taking some time to hangout with us over the past few days to make sure all was wrapped up properly with the account, @user_mc947r . I hope your experience will lead you back to Xfinity again if you ever end up back in one of our serviceable areas! 👋

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