Visitor
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1 Message
Canceled Xfinity service in March, but still receiving bills and now debt collection messages
I canceled my Xfinity service on March 25, 2025, but I'm still receiving bills and now debt collection messages. I'd like assistance from the Xfinity Support team.
XfinityFrank
Official Employee
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1.3K Messages
2 days ago
Hi there, @PDH_67! Thanks for reaching out to us here on the Community Forum. We would be happy to assist with your account closure issue! Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.
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