Cancelation

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.

Please see this post about direct messaging the support team;

https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478   

Hello @user_5cvh3c and thanks for reaching out on our Xfinity Community forums (and thank you @EG for bringing this post to our attention!) 

Can you please clarify if the title of your message 'Cancelation' is what you are attempting to accomplish @user_5cvh3c?  Any non-personal details you can provide in your post will assist us with better directing you toward a solution. Please let us know!