Visitor

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2 Messages

10/01/2026 8:03 PM

cancel

i was trying to get a new phone trough the xfinity wifi plan but i wasn't approved for the plan and they've already sent out my router how do i cancel my plan before they start billing my account 

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Official Employee

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3K Messages

1 day ago

Hey @user_c6fqcd, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to offer our assistance. Are you attempting to close our an Xfinity Mobile and core Xfinity Internet account?

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