Hi @user_9ntjus, Thank you for visiting our official Xfinity Forums Community support page. We are sorry to hear you wish to discontinue services. We would love to go over the available options for the account and have you stay. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
EG
Expert
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119.5K Messages
1 hour ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDemitrius
Official Employee
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2.8K Messages
1 hour ago
Hi @user_9ntjus, Thank you for visiting our official Xfinity Forums Community support page. We are sorry to hear you wish to discontinue services. We would love to go over the available options for the account and have you stay. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
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