Visitor
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1 Message
Cancel
I am wanting to cancel my Xfinity/Comcast cable and internet plus all streaming services. Not the phone at this time.
Visitor
•
1 Message
I am wanting to cancel my Xfinity/Comcast cable and internet plus all streaming services. Not the phone at this time.
XfinityFrank
Official Employee
•
2.4K Messages
6 hours ago
Hi there, @user_eewi1w. Thanks for reaching out to us here on the Community Forum. Sorry to hear you'll be dropping services, but we can help get that set up for you.
Please send a direct message to us including your full name and complete street address.
Here's the detailed steps to direct message us:
1-Click "Sign In" if necessary.
2-Click the "Direct Messaging" icon.
3-Click the "Start new conversation" (pencil and paper) icon.
4-In the "To:" line, type "Xfinity Support".
5-As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6-An "Xfinity Support" graphic will replace the "To:" line.
7-Type your message in the text area near the bottom of the window.
8-Press Enter to send it.
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