Visitor
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1 Message
cancel wifi order
hello i made an account & ordered wifi to pick up in store
but i only made an account to lease a phone which im not approved to do so- i haven’t picked up my wifi can i please cancel this i cant afford it and its impossible to find an email support + i dont have a cell phone number in service right now to call
EG
Expert
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117.7K Messages
5 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDemitrius
Official Employee
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2.6K Messages
5 hours ago
Hey @user_4kysg2, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist with the requested account changes. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
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