1 Message

Wednesday, December 11th, 2024 10:38 PM

Closed

Cancel unlimited internet

I am looking to cancel my unlimited internet off my plan. I cannot find where to remove and keep getting redirected on the website.

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Expert

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115.1K Messages

1 year ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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3.5K Messages

1 year ago

Hello, @buck_6_! We are happy to assist you with making changes to your plan. It's great that unlimited data can be added and removed as needed! I see that you already sent us a Direct Message so I will continue there.

Please also note that sending unsolicited private messages to myself or any other user is a direct violation of our forum guidelines. Once a Comcast verified employee responds to your post and asks for a private message to be sent, you can then proceed with doing so. Please keep that in mind for the future.

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